Support

We're here to help you get the most out of Pause.

Have a question, issue, or feedback? Reach out to us:

myagent101x@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

How does voice journaling work?

Tap the record button and speak your thoughts. Pause transcribes your voice into text using AI-powered speech recognition. Your entry is saved locally on your device and organized for easy access.

Where is my journal data stored?

All your journal entries are stored locally on your device in an encrypted database. We do not store your entries on any external server. Your journal is private and stays on your device.

Can I export my journal?

Yes. You can export all your journal entries as a beautifully formatted PDF at any time from the Profile screen. Your words are always yours to keep.

How does the free trial work?

New users get a 7-day free trial with full access to all features. After the trial, you can subscribe to Pause Pro for $10.99/year to continue using all premium features.

How do I cancel my subscription?

Subscriptions are managed through Apple. To cancel, go to your iPhone Settings > tap your name > Subscriptions > Pause > Cancel Subscription. You will retain access until the end of your billing period.

How do I restore my purchase on a new device?

Open Pause on your new device, sign in with the same account, then go to Profile and tap "Restore Purchases". Your subscription will be restored automatically.

Is my voice recording stored anywhere?

No. When you record a voice entry, the audio is sent to our transcription service, converted to text in real time, and immediately discarded. We do not store, log, or retain any audio recordings.

I deleted the app. Can I recover my data?

Unfortunately, because all data is stored locally on your device, deleting the app permanently removes your journal entries. We recommend exporting your journal as a PDF before removing the app.

Other Resources